What Are Cookies?
It's important to note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. An example of this would be that they help us to identify and resolve errors or to determine which products may be relevant to show you when you're browsing.
We do have relationships with carefully-selected and monitored suppliers who may also set cookies during your visit to be used for remarketing purposes - in other words to show you different products and services based on what you appear to be interested in. If you'd like to opt out, please go to the Network Advertising Initiative website (opens in a new window - please note that we're not responsible for the content of external websites).
Our Cookies Policy
To make full use of the online shopping and personalised features that you can experience at smartprotein.com on your computer, tablet or mobile phone, you'll need to accept cookies, as we can only provide you with certain personalised features of this website by using them.
Our cookies don't store sensitive information such as your name, address or payment details: they simply hold the link that, once you're signed in, is associated with this information. However, if you'd prefer to restrict, block or delete cookies from smartprotein.com, or any other website, you can use your browser to do this. Each browser is different, so check the 'Help' menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences. We may update our list of cookies from time to time.
Here's a list of the main cookies we use:
Session (or Transient) Cookies
Session cookies are stored in your computer's memory for the length of your browsing session. They become inaccessible after the session has been inactive for a time and are automatically deleted from your computer when the browser is closed. They allow you to move from page to page without having to log-in repeatedly.
Persistent (or Permanent) Cookies
Persistent cookies that are stored on the user's computer memory and are not deleted when the browser is closed. They are used to keep your preferences for the website, so they will be remembered for next time you visit the website. They are also used to collect information about the numbers of visitors, the average time spent on a particular page and analyse shopping behaviour on the website. This information is used to find out how the well the website works and where it can be improved.
Flash Cookies (or Locally Shared Objects)
You probably have Adobe Flash installed on your computer. Websites that contain Flash can also store small files on your computer that are used in the same way as cookies.
Flash cookies can also back up the data that is stored in other cookies. When you delete cookies, your Flash cookies are not affected. So a website may still recognise you if it backed up the deleted cookie information on a Flash cookie.
Smartprotein works with selected companies to provide additional content and services, for example reviews. These companies may also set cookies on our behalf. We are working with these third parties to get a full list of the cookies they use and what they are used for.
Sharing with social networks.
If you use the buttons that allow you to share products and content with your friends via social networks like Twitter and Facebook, these companies may set a cookie on your computer memory. Find out more about these here:
Other uses of cookies (where you have consented to such use):
- to allow you to carry information across pages of our website and avoid having to re-enter information;
- within registration to allow you to access stored information;
- to help us recognise you as a unique visitor when you return to our website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly;
- speed up searches; and/or
- within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.
Find out how to manage/disable/enable cookies by clicking on the 'Manage Cookies' section of the Interactive Advertising Bureau UK website on the following link http://www.allaboutcookies.org
You may opt out of being tracked by Google Analytics across websites by following the link http://tools.google.com/dlpage/gaoptout.
We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However information on how to control flash player privacy and security settings is available from the Adobe website at: http://www.adobe.com/products/flashplayer/security
If cookies aren't enabled on your computer, it will mean that your experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them.
To enable cookies
If you're not sure of the type and version of web browser you use to access the Internet:
click on 'Help' at the top of your browser window and select the 'About' option
with the browser window open, click on the Apple menu and select the 'About' option
To disable cookies
When you first visit the website, unless you change your cookies settings, we will continue to set all cookies on your device. You can find out how to do this for your particular browser by clicking 'help' on your browser's menu or by visiting www.allaboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).
However, please be aware that should you choose to disable cookies it may prevent you from taking full advantage of the Smartprotein website and some of the website may fail to work.
Further information about cookies
If you'd like to learn more about cookies in general and how to manage them, visit www.aboutcookies.org (opens in a new window - please note that we can't be responsible for the content of external websites).